The company issued an alert on its website saying that some Canadian users are receiving “suspicious” texts and emails asking for their login details.
The fake messages tell subscribers their Netflix access has been suspended due to a payment issue, while directing them to a fake Netflix website that asks for their credit card information.
It’s part of a phishing scam, a term used to describe when a fraudster impersonates a company in an attempt to trick them into giving up sensitive information.
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Unlike many scams, the fake Netflix website appears very similar to the actual company’s webpage. There are images from some of Netflix’s most popular series, including “The Crown.”
Netflix recommends users avoid clicking the link sent in the email or text, and reporting the message through the help section of their official website.