YouTube personality Corey Dixon says his service dog, Aspen, has died at the emergency veterinary office after a stay at a Toronto-area PetSmart hotel but PetSmart says Aspen’s illness was due to a pre-existing condition.
Dixon told Global News on Sunday that his vets informed him his dog died of severe pneumonia but that tests were still pending.
In a statement sent Sunday afternoon, PetSmart said they had contacted the treating vet and the cause of death was a pre-existing issue.
“We are deeply saddened to learn of Aspen’s unfortunate passing,” it read.
“The treating veterinarian reported the cause of death as a pre-existing autoimmune disease called Myasthenia Gravis, an illness completely unrelated to Aspen’s stay at PetSmart. We’ll continue to stay in contact with the pet parent during this difficult time.”