The Duke and Duchess of Cambridge and the Duke and Duchess of Sussex are launching a new text messaging helpline that supports people in crisis called Shout.
This will be the first joint venture for the four royals outside of The Royal Foundation forum last year.
In a press release from the Palace, the fab four have said, “We are incredibly excited to be launching this service, knowing it has the potential to reach thousands of vulnerable people every day. Over the last few months, Shout has started working quietly behind the scenes. We have all been able to see the service working up close and are so excited for its future. At the heart of this service will be an incredible national volunteer community, one which needs to grow to allow us to support more people in crisis. We hope that many more of you will join us and be part of something very special.”
By using texting, the hotline allows the conversation to be silent and private while providing instant support.
Volunteers are at the heart of Shout, with a current community of 1000. Hopes are that there will be 4000 volunteers by the end of 2019.
In a video from the Duke of Cambridge, he urges for more volunteers to join. They must be over the age of 18, have access to a secure internet service and be able to commit to 25 hours of training with two to four hours of volunteer work each week.
This new national service, established by Mental Health Innovations and Crisis Text Line, is being supported by The Royal Foundation and Heads Together.
Since Crisis Text Line started in August 2013 in the United States, they have processed over 100 million messages through 60,000 conversations. Shout will follow the same model as Crisis Text Line, only in the United Kingdom.
For those interested in volunteering or contact info for the text messaging hotline, you can click here.
For those in Canada, you can visit here.