SZA isn’t the only celebrity of colour to experience issues with makeup retailer Sephora.
A few weeks back, the “Broken Clocks” singer revealed to her Twitter followers that she was shopping at a Los Angeles-area Sephora when a member of the staff “called security to make sure I wasn’t stealing.”
Following SZA’s tweet, Sephora locations throughout the U.S. shut down for one hour on June 5 so employees could participate in “inclusivity” workshops (Sephora, however, claims the workshops are unrelated to SZA’s tweet, and had been in the works for six months).
“While it is true that SZA’s experience occurred prior to the launch of the ‘We Belong to Something Beautiful’ campaign, the campaign was not the result of this Tweet,” reads a Sephora statement issued earlier this week.
On Tuesday, Leslie Jones likewise took to social media to share a similar experience that happened to her makeup artist and the wife of a friend when they visited a NYC Sephora location.
According to the 51-year-old “Saturday Night Live” star, she sent her makeup artist, Lola Okanlawon, to accompany the wife of her best friend to a Sephora outlet because she “needed makeup and to learn how to apply.”
However, Jones alleges that her friend called her “in tears” complaining about “how bad they treated her and my friend’s wife. The salesperson and manager.”
Jones ended with an all-caps message: “SO NO MORE SEPHORA.”
Jones amped things up on Instagram, sharing more details and, apparently, even more anger.
“If we spend money in your store we deserve customer service too. SO F**K YOUR STORE @sephora you got to close your store to teach your employees sensitivity how about fire they a** and hire people who got sensitivity. Cause they exist!!!” she wrote. “I’m tired of this s**t!! What happen to customer service. Do we just not give a f**k anymore!! #NOMOSEPHORA.”
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I am tired of the fuckery yo!! If we spend money in your store we deserve customer service too. SO FUCK YOUR STORE @sephora you got to close your store to teach your employees sensitivity how about fire they ass and hire people who got sensitivity. Cause they exist!!! I’m tired of this shit!! What happen to customer service. Do we just not give a fuck anymore!! #NOMOSEPHORA
According to NBC News, Sephora issued a response to Jones’ tweet, declaring her account is “concerning.”
“It is our priority to build an inclusive community and a place where all clients feel respected,” Sephora said in a statement. “Our journey has not been perfect and is by no means complete. We will continue to learn and work toward this goal.”
Jones responded to ET Canada via Twitter, clarifying what happened during the incident in her own inimitable words: “I said my makeup artist and my best friend’s wife. My artist was helping her with makeup and decided to take her there for products. She was in tears.”
And she added, just to make sure everyone knows, “Nobody puts Leslie Jones in tears son!!”